Captain Salam

Terms & Rules

To keep the experience safe and high-quality for everyone, following the rules below is required for all users.

General Platform Rules

  • Account information must be accurate and belong to you; impersonation or misuse is prohibited.

  • Any activity that violates local laws or regulations is the user’s responsibility.

  • In case of violations, the platform may restrict or suspend accounts and related content.

Booking, Payments & Communication

  • All booking-related coordination, payments, and messages must be done through the platform.

  • Hosts and guests must review booking details (price, capacity, check-in/out times, house rules) before confirmation.

  • Any change to a booking (dates, capacity, terms) must be communicated and approved by both parties.

Privacy & Safety

  • Installing cameras or surveillance devices in private areas (bedrooms, bathrooms, showers, etc.) is prohibited.

  • Hosts must clearly disclose any permitted security devices (e.g., outdoor cameras) in advance.

  • Sharing users’ personal information (phone number, address, private photos, etc.) without consent is prohibited.

Host Responsibilities

  • The listing must match its description and photos, and the provided address must be accurate.

  • The place must be clean, safe, and ready at check-in with the promised amenities available.

  • House rules (quiet hours, smoking, pets, etc.) must be clearly stated before booking.

Guest Responsibilities

  • Guests must follow house rules and respect neighbors (quiet, cleanliness, approved capacity).

  • Any damage must be reported to the host and support as soon as possible.

  • Using the place beyond the approved capacity or against stated rules is prohibited.

Important Note

These are general rules and may be supplemented based on the property type or local regulations.

Contact us for consultation

02165100127